n444 Privacy Policy

n444 is an online casino and sports betting platform operating at n444.io, designed and built specifically for players in Bangladesh. When this Privacy Policy refers to "n444", "we", "us", or "our", it refers to the operator of the n444 Platform. When it refers to "you" or "player", it means any individual who accesses, browses, registers on, or uses the n444 Platform in any capacity.

n444 acts as the data controller in respect of all personal data collected through the Platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party processors — such as payment service providers or identity verification services — to process data on our behalf, we do so under binding data processing agreements that restrict those processors to acting only on our documented instructions.

For all privacy-related queries, please contact us at [email protected]. We aim to respond to all privacy enquiries within 2 business days on Bangladesh Standard Time (UTC+6).

n444 collects the following categories of personal data, depending on how you interact with the Platform:

We do not collect any special categories of sensitive personal data (such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data) unless you voluntarily provide such information in the context of a responsible gaming self-exclusion or problem gambling support request, in which case it is processed solely for the purpose of protecting your welfare.

n444 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey or promotion.
• Automatically through the Platform: Technical and usage data is collected automatically via server logs, cookies, and similar tracking technologies when you access or interact with n444.io. See Section 7 for full details on our cookie usage.
• From payment service providers: When you initiate a transaction via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer, our payment processor shares transaction confirmation data and limited account identifiers with us to reconcile your deposit or withdrawal.
• From identity verification services: Where we use a third-party KYC provider to verify the authenticity of documents you submit, that provider returns a verification result and may share extracted identity data fields with us for record-keeping purposes.
• From publicly available sources: In cases of suspected fraud, money laundering, or prohibited conduct, n444 may consult publicly available sanctions lists, watchlists, or court records to fulfil its legal obligations.

n444 uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, authenticate your identity at login, maintain your account settings and preferences, and communicate with you about your account status.
• Payment processing: To process deposits and withdrawals in BDT via your chosen payment method, to reconcile transactions, and to investigate and resolve any payment disputes.
• Identity verification (KYC): To verify that you meet the minimum age requirement of 21 years, to confirm your identity and payment method ownership, and to comply with anti-money-laundering obligations.
• Game and Platform provision: To deliver casino games, crash games, live dealer tables, and sports betting markets — including BPL and IPL cricket betting — and to ensure their correct functioning on your device.
• Responsible gaming: To monitor play patterns for signs of problem gambling, to apply deposit limits, self-exclusion periods, or cooling-off periods you request, and to contact you where our responsible gaming tools detect concerning behaviour.
• Fraud prevention and security: To detect, investigate, and prevent fraud, collusion, bonus abuse, money laundering, and other prohibited conduct. Technical data such as IP addresses and device fingerprints play a key role in this process.
• Legal compliance: To comply with applicable laws, respond to lawful requests from authorities, and retain records as required by anti-money-laundering and financial services regulations.
• Service improvement: To analyse usage patterns, identify bugs or performance issues, and develop new features or game categories that better serve Bangladeshi players.
• Marketing communications: To send you promotional offers, bonus announcements, and tournament invitations — but only where you have opted in to receive such communications. See Section 12 for how to manage your marketing preferences.

n444 processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing that is necessary to perform the contract between you and n444 — i.e., to provide you with a functioning player account, accept and process your bets, and pay out winnings.
• Legal obligation: Processing that is required for n444 to comply with applicable legal requirements, including anti-money-laundering regulations, age verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out for n444's legitimate business interests — such as fraud prevention, platform security, abuse detection, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing for which we have obtained your specific, informed, and freely given consent — primarily marketing communications. You may withdraw your consent at any time without affecting the lawfulness of any processing that occurred before withdrawal.

n444 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the minimum extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, and our card and bank transfer processing partners receive only the financial data necessary to execute and confirm your transactions.
• Game and software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game studios integrated into the Platform may receive a session token or anonymised player identifier to launch game sessions. These providers do not receive your full identity or payment data.
• Identity verification services: Third-party KYC providers receive the identity documents and data you submit for verification and return a verification result to n444. These providers are bound by strict data processing agreements and may not use your data for any independent purpose.
• Legal authorities: n444 will disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by a valid legal obligation, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
• Business transfers: In the event that n444 is involved in a merger, acquisition, or sale of all or part of its business, player data may be transferred as part of that transaction. We will notify affected players of any such transfer and the privacy terms that will apply to their data going forward.

All third parties with whom n444 shares personal data are required to maintain appropriate security standards and to process data only for the specified purpose. We do not permit our data processors to sub-process your personal data without our prior written consent.

n444.io uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your session and preferences, and to analyse how players interact with the site so we can improve the experience.

We use the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to operate. They include session authentication cookies that keep you logged in during a game session, and security cookies that help protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language, game lobby view settings, and deposit amount history — to provide a more personalised experience across sessions.
• Analytics cookies: We use anonymised analytics data to understand which pages and games are most popular, how players navigate the site, and where technical issues occur. This data is aggregated and does not identify individual players.
• Performance cookies: These cookies help n444 monitor Platform performance, including page load times and error rates, so our technical team can identify and resolve issues quickly — particularly important for players accessing the Platform on mobile networks in Dhaka, Chittagong, Rajshahi, and other parts of Bangladesh.

You can control cookie settings through your browser. Note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling functional cookies will mean your preferences are not saved between sessions.

n444 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

• Active account data: Retained for the lifetime of your account and for a period of 5 years following account closure. This includes identity data, contact data, and transaction history.
• Financial and KYC records: Retained for a minimum of 5 years following account closure, as required by anti-money-laundering regulations. In cases where a legal investigation is ongoing, records may be retained for longer at the request of relevant authorities.
• Technical and usage data: Server logs and IP address records are retained for up to 12 months. Aggregated, anonymised analytics data may be retained indefinitely as it cannot be linked to an individual.
• Support communications: Records of communications with our support team are retained for 3 years following the resolution of the relevant query or dispute.
• Marketing consent records: Records of your consent to receive marketing communications are retained for the duration of your account and for 2 years following account closure, to demonstrate compliance.

Where you request deletion of your data and there is no overriding legal obligation requiring retention, n444 will action your request within 30 days and confirm deletion in writing to your registered contact details.

n444 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security measures include:

• TLS 1.2 or higher encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents, payment details, and KYC records.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific job function.
• Multi-factor authentication requirements for all internal staff accounts with access to player data systems.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Automated monitoring and alerting for anomalous access patterns or potential data exfiltration attempts.
• Secure data disposal procedures for physical and digital storage media when they reach end of life.

While n444 takes all reasonable precautions, no online platform can guarantee absolute security. You play an important role in keeping your account safe — please use a strong, unique password for your n444 account and never share your login credentials with anyone. n444 support staff will never ask for your password under any circumstances.

As an n444 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with your registered username and a clear description of your request.

• Right of access: You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where we have no overriding legitimate interest or legal obligation requiring retention.
• Right to restrict processing: You may request that we temporarily restrict processing of your data — for example, while you contest its accuracy or object to our legitimate interest grounds — rather than deleting it outright.
• Right to data portability: Where we process your data based on your consent or contractual necessity, you have the right to receive your data in a portable format and to transmit it to another service provider of your choice.
• Right to object: You have the right to object to processing based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent — primarily marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

n444 will respond to all privacy rights requests within 30 days. Where a request is complex or where we receive a high volume of requests, we may extend this period by up to an additional 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

n444 strictly prohibits use of the Platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If n444 becomes aware that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated personal data, and return any deposited funds to the payment method used.

If you believe that a minor has accessed n444 or provided personal data to us, please contact us immediately at [email protected] so that we can investigate and take prompt corrective action.

Parents and guardians of individuals under 21 who may be at risk of accessing online gambling platforms are encouraged to use parental control software and to have open conversations about the risks associated with gambling. n444 supports responsible gaming initiatives and takes its age restriction obligations seriously.

n444 may send you promotional communications — including bonus offers, tournament announcements, seasonal promotions (such as Eid or Pohela Boishakh specials), and BPL/IPL cricket betting alerts — where you have explicitly opted in to receive such messages at registration or via your account settings.

We may communicate through the following channels where you have provided consent:

• SMS to your registered mobile number
• Email to your registered email address
• In-platform notifications visible when you are logged in to your n444 account

You may opt out of marketing communications at any time by:

• Updating your notification preferences in your n444 account settings dashboard.
• Replying STOP to any SMS communication from n444.
• Clicking the unsubscribe link in any marketing email.
• Contacting our support team at [email protected] and requesting removal from our marketing lists.

Opting out of marketing will not affect transactional communications — such as deposit confirmations, withdrawal notifications, KYC requests, and account security alerts — which are necessary for the operation of your account and cannot be disabled while your account is active.

The n444 Platform may contain references to third-party services — such as payment providers like bKash, Nagad, and Rocket, or game studios like Pragmatic Play and Evolution Gaming. While these brands are integrated into the n444 experience, each operates under its own independent privacy policy and data practices.

n444 is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party service you interact with, particularly your mobile financial service provider, as the data you share directly with bKash, Nagad, or Rocket when initiating a payment is governed by their respective terms, not by this Privacy Policy.

n444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Material changes — those that significantly affect your rights or how we use your data — will be communicated to registered players via SMS or email at least 7 calendar days before the updated policy takes effect.

Minor changes — such as clarifications of existing practices, corrections of typographical errors, or updates to contact information — may be made without advance notice and will be effective upon publication at n444.io/privacy-policy.

The effective date and version number at the top of this document will be updated with each revision. We recommend that you review this page periodically. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

Previous versions of this Privacy Policy are available upon request by contacting [email protected].

For all privacy-related enquiries, data subject rights requests, marketing opt-out requests, and data security concerns, please contact the n444 privacy team. Our support staff operate around the clock on Bangladesh Standard Time (UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Subject line: Please include "Privacy Request" in the subject line of your email so that it is routed to the correct team promptly.
• Response time: We aim to acknowledge all privacy requests within 2 business days and to provide a substantive response within 30 calendar days.
• Required information: Please include your registered n444 username, your registered mobile number or email address, and a clear description of your request. For data access or deletion requests, we may ask for additional identity verification to ensure we are communicating with the account holder.

We take all privacy communications seriously and will always respond in a respectful, professional, and timely manner. If you are dissatisfied with our handling of a privacy request, you have the right to escalate your concern through applicable legal channels.